FAQ
All the questions from our service, solution and industry pages in one place.
How we workLearn more →
How long does a project take?
A corporate site usually takes 4–8 weeks; commerce, community and platform projects range from 8 weeks to several months depending on modules.
Can we edit the content ourselves?
Yes. Every site ships with a content admin, documentation and a training session.
Can we start small and add later?
Yes, and we usually recommend it. The architecture leaves room to grow.
Do we have to use DaleGEO?
No. It is an optional monitoring service from DaleGEO.
Corporate Website DevelopmentLearn more →
How long does a corporate website take?
Typically 6–12 weeks, depending on the number of templates, how quickly content is ready and your approval cycle.
Can we edit the site ourselves after launch?
Yes. News, products, projects, careers, copy and images are all managed in the CMS. New page types or layout changes need a developer.
Who owns the source code?
Once the project is accepted and paid, the full source code and design files are handed over to you. Open-source components remain under their own licenses.
How is this different from a template builder?
Templates suit simple sites on tight budgets. A custom build follows your content model, gives you control of the code and allows deeper SEO, performance and AI-readability work.
E-commerce Website DevelopmentLearn more →
Why not use a hosted store builder?
If your rules are standard, a hosted builder is quicker and cheaper. Custom makes sense when B2B pricing, complex promotions or deep ERP sync become bottlenecks.
What is needed for WeChat Pay and Alipay?
A business license, corporate bank account and merchant accounts on both platforms, plus an ICP-filed domain. We handle certificates, callbacks and testing.
Can you integrate with our existing ERP?
Most ERPs expose APIs. We review the documentation and agree on sync direction and frequency; without an API we can use a staging database or file exchange.
Who owns the code and data?
The code is handed over on acceptance and payment. Order and customer data is always yours and lives on your own cloud servers.
Community Platform DevelopmentLearn more →
What licenses does a community need?
At minimum an ICP filing; interactive UGC services may also require a security assessment, and commercial operations may need an ICP license. We flag these during planning.
Is moderation fully automated?
We do not recommend it. Automated screening blocks obvious violations and flags suspicious content; people make the final call using a review console.
How do we get the first users?
We provide invite codes, content import and bulk posting tools, but cold start is mainly an operations effort: seed users, prepared content and clear rules.
Who owns the code and user data?
Code is handed over on acceptance and payment. All user and content data lives on your own cloud servers and belongs to you.
Cross-border Independent StoreLearn more →
Shopify or WooCommerce?
Shopify is hosted and has polished checkout — good for fast B2C starts, with monthly and some transaction fees. WooCommerce is self-hosted and flexible, suited to content-heavy, inquiry-led sites, but you manage hosting, security and updates.
Do we need an ICP filing?
Not if the site is hosted outside mainland China, which is typical for sites serving overseas buyers. Mainland hosting always requires filing.
Can you guarantee Google rankings?
No one should. We get the technical foundations right; rankings also depend on content, links and competition, and usually take months of sustained work.
Will migration hurt our existing traffic?
There is always some risk. We map every old URL to a 301 redirect, preserve titles and structured data, and monitor indexing in Search Console after launch.
Mini-programs and H5Learn more →
What if the review is rejected?
Usually the category does not match the features, a permit is missing or privacy disclosures are inaccurate. We check these upfront and address review feedback point by point.
Can one codebase cover WeChat, Alipay and Douyin?
uni-app or Taro gives substantial reuse, but login, payments and messaging differ per platform and each needs its own testing and review.
Mini-program or native app?
Mini-programs need no download and spread well through WeChat. Apps suit background, offline or heavy interaction needs. Many companies start with a mini-program.
Who owns the account and code?
The mini-program is registered under your business and belongs to you. Source code is handed over on acceptance and payment.
Platform and System DevelopmentLearn more →
Can we start with unclear requirements?
Yes. We recommend a paid discovery and design phase that produces workflows, prototypes and phase-one scope before committing to a build plan.
Can it run on our own servers?
Yes. Deployments are containerized and can run in your Alibaba Cloud or Tencent Cloud account or data center, with scripts and runbooks provided.
How are later changes handled?
Volatile parts such as approvals, fields and reports are configurable; anything beyond that is estimated and built in iterations.
Who owns the code and IP?
On acceptance and payment, the custom source code and documentation are yours to maintain, extend or register. Open-source components keep their own licenses.
IoT Platform SolutionLearn more →
Cloud IoT platform or self-hosted EMQX?
Managed cloud platforms save ops effort for smaller fleets; self-hosted EMQX gives more control over data and long-term cost at scale. We compare both for your numbers.
Can legacy non-MQTT devices connect?
Usually yes, via an edge gateway that translates Modbus, serial or proprietary protocols, provided the protocol is documented.
Do we get the source code?
Yes. Source, deployment docs and thing-model definitions are part of the handover.
Community Commerce SolutionLearn more →
Why use official profit-sharing for commissions?
Collecting centrally and paying out yourself can be treated as unlicensed payment clearing. Official splits send funds directly to each party through a licensed provider.
Custom build or extend an existing system?
Standard leader and fulfilment models are faster on a mature system; unusual commission or delivery rules often justify a custom build.
Multiple cities and warehouses?
Yes, with separate warehouses, pickup points and catalogues per region; this adds inventory and transfer logic.
AI Agent SolutionLearn more →
Why mainland Chinese models only?
For users in mainland China, data residency, stability and compliance matter; DeepSeek, Doubao and Qwen cover most support and office tasks. Providers stay swappable.
How do you stop it making things up?
Grounded answers with sources, forced handoff on pricing and commitments, output checks, and regression testing. Handoff and audit logs remain essential.
Can the agent write to our systems?
We start read-only, then allow low-risk writes with logging and require human approval for high-risk ones.
Enterprise Knowledge Base SolutionLearn more →
Can we skip the clean-up?
We advise against it: conflicting sources produce conflicting answers and erode trust. Clean-up can be done department by department.
Will our documents train public models?
Documents stay in your database and only relevant snippets are sent per query, using APIs that exclude training; private deployment is an option.
How is quality measured?
Against a test set of real questions: correctness, correct citations and honest 'not found' answers.
Cross-Border Growth SolutionLearn more →
Shopify or WordPress?
Shopify suits retail checkout with minimal ops; WordPress suits lead generation, content and flexible data models. Both can rank well.
How fast does SEO work?
We do not promise rankings or timelines. New sites typically take months, depending on competition, content and technical foundations.
Do overseas payment providers have requirements?
Yes. Entity, product category and policy pages are reviewed, and some categories are restricted; we check this before building.
Generative Engine Optimization (GEO) SolutionLearn more →
How is GEO different from SEO?
Crawlability, structured data and quality content matter for both; GEO stresses citable facts and entity consistency, and measures mentions in AI answers rather than search rankings.
Can you guarantee top placement?
No. Each model decides its own answers and they change over time. We improve the foundations and measure what happens.
How do Dale Network and DaleGEO split the work?
Dale Network handles site engineering and content; DaleGEO provides ongoing AI answer monitoring and the free checker at tools.dalegeo.com.
ManufacturingLearn more →
How should a large catalogue be organised?
Usually category, series and model, with specs as structured fields rather than images, imported in bulk from ERP or spreadsheets.
Where should connected equipment start?
Pilot one high-volume model with frequent service issues, prove alerts and remote viewing, then expand.
Retail and Consumer BrandsLearn more →
We already sell on marketplaces. Why a mini-program?
Marketplaces win new buyers; a mini-program serves repeat purchase, membership and store tie-ins, if you have those audiences.
Is leader-based distribution compliant?
It can be, if funds go through official profit-sharing and tiers stay within legal limits.
Education and TrainingLearn more →
Can enrolment and payment happen in the mini-program?
Yes, with a WeChat Pay merchant account; local escrow rules may shape the payment flow.
Should the AI assistant quote fees?
We recommend leaving fees, discounts and refunds to human advisers.
HealthcareLearn more →
Can we describe treatment results on our site?
No efficacy promises. Objective descriptions of services, equipment and procedures are fine, ideally reviewed by legal or compliance.
Can a mini-program offer online consultations?
Only licensed institutions can; most should limit mini-programs to booking and non-clinical services.
Local ServicesLearn more →
We are on review platforms. Why our own mini-program?
Platforms bring new customers; your own mini-program serves repeat visits, stored value and booking.
Do technicians need a native app?
Usually a mini-program or WeCom is enough; native apps only for background location or offline needs.
Technology and SaaSLearn more →
Our site is a React SPA. Must we rebuild?
Not necessarily; migrating to SSR or static generation can keep your design and components.
How do we know if AI assistants mention us?
Start with the free checker at tools.dalegeo.com, then use DaleGEO monitoring for ongoing tracking.
Tell us about your project
Leave your details and we’ll reply within one business day. We start with your needs, then a proposal; pricing is discussed directly.
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- Free initial conversation, no hard sell
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