Community Platform Development
Bring your users together — with moderation and compliance designed in from day one.
01Overview
Forums, member communities, Q&A, interest groups and user reviews all revolve around user-generated content. Common forms include brand communities, industry networks, paid knowledge groups and product support forums. The hard part is not posting — it is keeping content orderly, high-quality and traceable once people arrive.
Running UGC in mainland China requires phone-verified sign-up, automated text and image moderation, human review queues, reporting and log retention, plus any applicable security assessments. These belong in the architecture, not in a later patch.
We design the content model, points and levels, notifications and messaging to fit your community, and give moderators an efficient back office.
02Who it is for
Brand and product communities
Move scattered WeChat groups into one searchable place for tips, feedback and feature requests.
Industry and knowledge platforms
Q&A, articles and resources for practitioners, with expert verification, featured content and tags.
Paid member communities
Content or events gated by payment or tier, with subscriptions, renewals and access control.
Local and interest communities
Posts, event sign-ups and reviews grouped by place or interest, with heavy moderation needs.
03Core modules
Boards and content types
Boards, topics, Q&A, articles and feeds with rich text, images, video and attachments, plus posting permissions.
Accounts and verification
Phone and WeChat sign-in, expert and official badges, and the real-name back-end verification required by regulation.
Content moderation
Alibaba Cloud or Tencent Cloud text and image screening, with a human review queue and pre- or post-moderation modes.
Reporting and enforcement
User reports handled centrally with delete, fold, mute and ban actions, all logged for audit.
Points, levels and badges
Rewards for posting, replies, accepted answers and check-ins, with level-based permissions configurable in admin.
Messages and notifications
Direct messages, mentions, reply and like alerts, optionally pushed via WeChat templates or SMS.
Search and feeds
Full-text search with tag, board and date filters, and home feeds by popularity, featured status or follows.
Moderator and ops console
Per-board moderators, pinning, bulk actions, keyword lists and activity and moderation reports.
04How we deliver
- 01Positioning and rules
Define audience, core content types, community rules, moderation policy, incentives and cold-start plan.
- 02Prototypes
Interactive prototypes for key pages and the ops console, mapping user growth paths and content flow.
- 03Design and build
Front end, console, moderation pipeline and notifications built in modules with biweekly demos.
- 04Compliance and security testing
Verify moderation flows, log retention and permissions; run security scans and load tests.
- 05Beta and launch
Private beta with seed users, rule adjustments, then public launch with moderator training.
05Deliverables
- Product prototypes and rules document
- Front end (desktop/mobile) and ops console
- Moderation pipeline and keyword configuration
- Points, levels and notification settings
- Full source code and API docs
- Deployment and log-retention plan
- Moderator and operator training
06Technology
- Next.js
- NestJS
- PostgreSQL
- Redis
- Elasticsearch
- WebSocket
- Alibaba Cloud Content Moderation
- Tencent Cloud COS
07What drives the quote
Every scope differs; we quote once we understand the requirements.
Content types
Posts and replies are simple; Q&A, columns, video and events each need their own design.
Moderation and compliance
Moderation policy, review tooling, log retention and export requirements drive effort.
Real-time features
Messaging, live notifications and presence need persistent connections and a message system.
Paid access
Paid membership, subscriptions or pay-to-unlock content add payment and permission design.
08FAQ
What licenses does a community need?
At minimum an ICP filing; interactive UGC services may also require a security assessment, and commercial operations may need an ICP license. We flag these during planning.
Is moderation fully automated?
We do not recommend it. Automated screening blocks obvious violations and flags suspicious content; people make the final call using a review console.
How do we get the first users?
We provide invite codes, content import and bulk posting tools, but cold start is mainly an operations effort: seed users, prepared content and clear rules.
Who owns the code and user data?
Code is handed over on acceptance and payment. All user and content data lives on your own cloud servers and belongs to you.
See what AI says about you today
Enter your website. DaleGEO’s free tool checks how visible you are across mainland AI assistants — a useful start for a conversation with us.
Tell us about your project
Leave your details and we’ll reply within one business day. We start with your needs, then a proposal; pricing is discussed directly.
- Reply within one business day
- Free initial conversation, no hard sell
- Handover with admin and docs